We are a very customer service oriented business and like to talk to you during the reservation process in order to be sure that all of your questions and concerns are answered correctly. Because of this, we do not make online bookings.
We have found that many skydiving centers treat their customers as a number. At Skydive Newport, we endeavor to treat each individual customer as a client and friend. We pride ourselves in offering a high-quality product complete with professionalism, impeccable service, an incredible location and the highest safety standards.
Upon making a reservation we will take a credit card number so that we can hold the reservation. If you are making a group booking, only one credit card is required. Even though many other skydiving centers charge a non-refundable deposit, we do NOT operate that way and will not charge your credit card at the time of reservation. Everyone is able to pay in full on the day of their jump and if you are unable to complete the jump due to inclement weather or any other fault of our own, there will be no charge.
Walk on's : We do except walk on's and will take you up if time and space become available. We always honor our reservations first; however if one of our reservations is late or one of our reservations does not show up we will take walk on's up on a first come first serve bases. Also there are times we do run ahead of schedule and are able to fit others in. You are welcome to stay as long as you like to see if something opens up. Do understand that we can't guarantee you, as a walk on will jump that day.
Please see our FAQ Page to read important information regarding our policies in regards to cancellations, refunds, reservations, and inclement weather. Also, before booking your skydive, please review the physical requirements for tandem skydivers to ensure you are eligible to participate.
While we do truly believe that we are the best and safest skydiving center in New England, we understand that we are not the only option for where you may want to jump. Because of this fact, we encourage you to thoroughly research any other options you may be considering prior to making any sort of reservation. Here are a several things you may want to look into:
- Are the people you are talking to at an actual skydiving center, or is it a booking agency? Middlemen tend to inflate the rates, asking for your zip code in order to find the nearest parachute centre. Read more about common tactics of Third Party Websites and Middlemen here.
- Be wary of Groupon, LivingSocial or any other deal sites. The majority of these have hidden fees that are not included in the basic cost, such as gear rental, booking fees, mandatory gratuities etc. You will most likely end up paying more in the end and may get a bad deal regarding safety. We have no hidden fees, everything is included.
- Make sure that you research the safety record of the skydiving centre before booking! A simple google search for News articles related to a particular location can be enlightening. You may be surprised what you find.
- Check the facilities available. Are there flushing toilets? Food and drinks? A safe waiting area? What is the training area like? Do they have a physical building or are they working out of a trailer? Very few locations work with such efficiency as Skydive Newport and the chances of a long wait at other locations is practically certain (read their FAQ pages). You and your spectators will want to be comfortable during your wait.
- What is the view like? Are there trees below? Farms or parking lots? Or are they jumping over the scenic coastline like we do at Skydive Newport?
- Do your spectators have a separate waiting area away from the landing area? Are you able to land in front of them?
- What is their cancellation policy? Do you get your deposit back if you can't jump due to a problem at their end or do they offer you a raincheck? If so, what is the expiration date?
Wherever you decide to jump from, it is important that you choose a place that will leave you with a long lasting, positive memory. Make sure you do your homework and look at reviews before choosing your skydive center.
We fully believe that we at Skydive Newport will offer you the best experience at the best value in all of New England. It would be our pleasure to jump with you and we hope to hear from you soon!
Skydive Newport provided the nicest scenery and calling for my appointment I got to experience the nicest and most informative customer service from the whole staff.
» Sandra - email@example.com